Fast, Tracked, Discreet
Orders are packed with care and dispatched quickly once payment is confirmed. Here’s exactly how and when your order reaches you.
Dispatch & processing
Orders placed before 2:00 pm (Mon–Fri) are dispatched the same working day. Orders placed after the cut-off, or at weekends and on UK bank holidays, are dispatched the next working day.
2pm cut-off
Order before 2pm on a working day for same-day dispatch.
After payment clears
Dispatch begins once your payment is confirmed — crypto after blockchain confirmation, Pay by Bank instantly.
Working days
Monday to Friday, excluding UK public holidays.
UK delivery
All UK orders are sent via Royal Mail Tracked 24, which aims to deliver within 1–2 working days of dispatch. Every order is fully tracked.
| Service | Cost | Estimated delivery |
|---|---|---|
| Royal Mail Tracked 24 | £4.99 | 1–2 working days after dispatch |
| Free shipping (orders over £150) | FREE | 1–2 working days after dispatch |
| Local collection — Swinton, Manchester (M27) | FREE | Ready when you receive your collection email |
Local collection: choose collection at checkout and pay online as normal. Once your order is ready, you’ll receive an email with the collection address and details.
International shipping
We ship across Europe and worldwide. International delivery times are estimates and can vary with customs processing in the destination country.
| Destination | Cost | Estimated delivery |
|---|---|---|
| Europe | £14.99 | 5–10 working days after dispatch |
| Worldwide | £19.99 | 7–21 working days after dispatch |
Customs & import duties: international orders may be subject to import taxes, duties or fees charged by the destination country. These are the responsibility of the customer and are not included in the order or shipping price.
Tracking & packaging
Tracked end-to-end
You’ll receive a tracking number by email as soon as your order is dispatched.
Discreet & secure
All orders are sent in plain, secure packaging with no indication of the contents.
Carefully packed
Items are protected for transit so they arrive in the same condition they left us.
Delays & problems
The vast majority of orders arrive within the estimated windows above. Occasionally, carrier delays, weather, or customs can add time — these are outside our control, but we’ll always help.
If your tracking hasn’t updated, your order is running well past its estimate, or your delivery address was entered incorrectly, contact us with your order number and we’ll look into it straight away. Please double-check your shipping address at checkout, as we can’t be responsible for orders sent to an incorrectly entered address.
Questions about your delivery?
We’re happy to help. Get in touch with your order number and we’ll get you an answer quickly.